Data retention policy will change on December 4, 2017

November 21, 2017   |  Vas Vasiliadis

We are changing our policy governing retention of file transfer activity data. Starting December 4, 2017, we will remove summary data for file transfer tasks older than 3 months. While metrics indicate that users rarely access this information, we will continue to allow downloading of summary usage data (up to three months old) via the transfer API. Detailed information about file transfer tasks, such as individual events, will be stored for 30 days, after which only summary data for tasks are stored. If you wish to retain historical summary data for longert periods, please use to the transfer API to retrieve the information and store it locally.

If you have any questions or concerns regarding this policy change, please contact us at